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By completing this form, you will help us to gain a deeper understanding of your needs and preferences. This not only allows us to customize our products and services for you, but also ensures that communication between us is smooth and efficient.
FAQs
Frequently Asked Questions
Our company has been in the orthopedic medical industry for 35 years, and we have accumulated a wealth of experience to provide you with high-quality products and professional services.
Yes, we can. We have a professional team, including medical experts and engineers, to customize orthopedic medical products according to your special needs, whether it is special specifications of internal fixation devices or personalized external fixators, etc. There is no problem
First of all, you communicate your customization requirements with us, and we will arrange professional staff to discuss with you in detail. Then we design the program according to your requirements and start the production after your confirmation, we will keep close communication with you during the whole process.
Yes. We have a professional after-sales team, composed of technicians and medical experts. Whether it is product usage problems, maintenance or replacement parts, we will respond and deal with them in time.
It includes telephone or online consultation and guidance, on-site maintenance, return to factory for maintenance, regular return visits to collect feedback, and also provide training on product use for new customers.
Yes. Our samples are produced and tested in accordance with mass production standards. You can use the samples to understand the material, process and performance of the products and evaluate whether they meet your needs
No, it is not complicated. You can apply through our official website, customer service phone and other channels, we will process the application as soon as possible after receiving it, arrange for samples to be sent to you, and provide you with relevant product information.
Very convenient. We cooperate with a number of professional logistics companies to ensure that the products are delivered to your designated location in a timely and safe manner, both domestic and international transportation have a perfect logistics program.
We support a variety of payment methods, including bank transfers, checks, credit card payments, and also support online payment platforms to facilitate your transactions.
With 35 years of experience in the industry, we have strict standards and processes from raw material procurement, production process to quality testing. Moreover, during the process of customization and mass production, several quality checks will be conducted to ensure that the products are safe and effective.